Schloss Seggau

GENERAL INFORMATION

Contacts

Name: HOTEL SCHLOSS SEGGAU
Address: Seggauberg 1, 8430 Leibnitz, Austria
Telephone: +43 (0)3452/82435-0
Email: schloss@seggau.com
Website: www.seggau.com
Opening Hours: January through December

Description

Hotel, congress, conferences, seminars, episcopal wine cellar.

For those who are craving a historical flashback of that time  and ambience, can spend some time in this beautiful premise surrounded by a marvellous view. E-bikes available.

Who we cater for

We can provide accessible services for

  • People with motor impairments
  • People who use a wheelchair
  • People of very large or small stature
  • People who are deaf or have hearing impairments
  • People without speech or with speech impairments
  • People who are blind or have vision impairments
  • People with learning difficulties, autism, other cognitive and developmental impairments
  • People with allergy or asthma
  • People with long-term health problems (e.g. respiratory and circulatory conditions or invisible disabilities)
  • People who are frail, lacking in strength or stamina
  • People who use any kind of technical assistive devices
  • People with assistance dogs / guide dogs
  • People requiring personal assistance (non-medical care/support)

VISITING US

How to reach us

The approximate distance from Bahnhof Leibnitz to the venue is 3 kilometres.

There is a drop-off point for passengers outside the venue.

You can reach us:
by taxi Taxi Werber: +43 3452 2217; Taxi Sackl: +43 3452 2218
by car

AT THE VENUE

Customer service

Assistance/guide dogs

  • Assistance/guide dogs are allowed on our premises.
  • We provide water bowls for assistance/guide dogs.

Accessible Transfers

  • We can arrange transfers with a wheelchair accessible vehicle.

For serviced accommodation

  • Our reception is staffed during the day, during the night an emergency telephone is available

Evacuation procedures

  • We have evacuation procedures in case of emergency.
  • Our staff are trained to assist people with disabilities in emergency evacuations.
  • Evacuation routes are signposted.
  • Evacuation plans are available to guests.

Parking

Very large parking space in front of the gate

  • We have a private parking area for our guests.
  • There are no designated parking spaces for people with disabilities.
  • The pavement surface of the route to the entrance is made of tarmac.
  • The route to the entrance is sloping.

Further details: everything is very spacious and navigable

Main entrance

Large glass door, must be opened manually, it is step-free

  • The main entrance has level access.
  • The main entrance has some steps which are equipped with a stair lift.
  • The steps at the main entrance have handrails on both sides.
  • There are tactile and visual markings indicating the beginning and end of the steps.
  • The main entrance can be reached by a ramp.
  • The slope of the ramp is 3 %.
  • The clear width of the ramp is 120 cm.
  • There are tactile and visual markings indicating the beginning and end of the ramp.
  • After the main entrance can use a platform lift to reach the reception.
  • The main entrance door is manual/revolving door.
  • The clear width of the door opening, when fully open is 100 cm.
  • There are safety markings or labels on large glass doors or windows to avoid people walking into them by accident
  • The entrance is well lit.
  • The entrance is covered/sheltered.

Alternative entrance

Entrance to the restaurant, to the guest room area, Café, seminar rooms are barrier-free.

Reception

  • The height of the counter is 120 cm.
  • There is a door which leads to the desk for the service of wheelchair users.
  • There is a hearing loop at the reception desk for people with hearing aids.
  • Free WIFI is available.

Moving around the venue

Corridors and access routes

  • The corridors /access routes’ minimum width is 100 cm.
  • The floors of the corridors are: wooden, tiled, made of stone

 

Lift

  • There are several lifts
  • There is a lift to all floors.
  • The clear opening width of the lift door when fully open is 90 cm.
  • The internal floor dimensions of the lift cabin are: width 100 cm x 150 cm depth.
  • The lift control buttons are at a height of 85 cm above floor level.
  • The lift control buttons are raised/tactile.
  • The lift control buttons are marked in Braille.
  • The lift stops are announced visually.

More information: the area which cannot be reachable by lift is  the wine cellar

Public use toilets

  • There are public use toilets at our premises.
  • There are public use toilet(s) for people with disabilities.
  • The toilet door clear width when fully open is 90 cm.
  • There are no support handrails beside the toilet.
  • The height of the toilet seat from the floor is 50 cm.
  • The width of the floor space at the left side of the toilet is 30 cm.
  • The width of the floor space at the right side of the toilet is 120 cm.
  • The length of the floor space in front of the toilet is 120 cm.
  • The height of the free space from the floor to the underside of the washbasin is 75 cm.
  • The toilet floor is tiled.
  • There is a safety alarm in the toilet.

Bar

  • There is level access to the room.
  • The door is manual.
  • The clear entrance width is 120 cm.
  • Waiter the facility is self-service and service available.
  • The minimum width of passage between tables and chairs is 70 cm.
  • The height of self-service counters is 90 cm.
  • We can provide high chairs for babies and small children.
  • There are contrast markings on large glass windows or doors
  • Large print menus are available
  • Pictorial menus are available
  • Menus describe the ingredients of meals
  • Menus are available in German.
  • Our menu includes meals for people who require special diets
  • We provide meals for people who require special diets upon request:

Gluten-free, lactose-free, vegetarian, vegan etc.

Guest rooms

Modern, superior standard, parquet flooring, mobile furniture, a lot of daylight, bathrooms with floor-even shower and wide door.

  • We have 18 guest rooms, of which 9 are especially suitable for people with disabilities
  • All barrier-free guest rooms are accessible by lift
  • All our guest rooms for people with disabilities have en-suite bathrooms.

Description of typical guest room for people with disabilities

  • Τhe clear opening width of the door is 100 cm.
  • The room key is a traditional metal type.
  • There is a single bed.
  • There is a double bed.
  • The widest free floor space at the side of the bed is 150 cm.
  • The height of the bed is 50 cm.
  • There is a lower wardrobe clothes rail reachable by wheelchair users and short people.
  • The emergency alarm is audible and has a visual indication (flashing light)
  • The height of electrical sockets is 30 cm above the floor.
  • The height of light switches is 100cm cm above the floor.
  • The floor is: wooden
  • We use non-allergenic bedding
  • We use non-allergenic cleaning materials

Bathrooms

  • The bathroom is an “en-suite” bathroom
  • The clear opening width of the door is 100 cm.
  • We provide a non-slip bathmat.
  • There is a level access (roll-in) shower.
  • The shower has support handrails.
  • A movable shower seat is provided.
  • The height of the shower head can be adjusted.
  • The width of the floor space at the left side of the toilet is 30 cm.
  • The width of the floor space at the right side of the toilet is 120 cm.
  • The length of the floor space in front of the toilet is 150 cm.
  • The toilet has support handrails.
  • The height of the free space from the floor to the underside of the washbasin is 75 cm.
  • The bathroom floor is tiled
  • There is a safety alarm system in the bathroom.

Additional facilities

Seminar and conference rooms 

  • There are 16 seminar and conference rooms (27 to 250 m²)
  • There is level access to the facility.
  • The door is manual.
  • The door clear width when fully open is 100 cm.
  • There are safety markings on large glass doors and windows.

Wine cellar (300 years old)

The access is level in the shop area, from the outside there are some steps, but which can be bridged by a mobile ramp, if needed.

  • Our staff speaks the following languages: German, English, Slovenian, Croatian, hungarian

Outdoor facilities

Very extensive outdoor facilities with several terraces, lawns and retreat ares

 Pathways and access routes

  • Pathways and access routes have a minimum width of 250 cm.
  • The surfaces of pathways and access routes are partly made of tarmac, partly gravelled
  • The height of information displays is 150 cm from floor.
  • We provide information in large print.
  • There are markings on large glass doors and windows to protect from accidents.
  • There are seating areas for resting.
  • The seating area allows space for wheelchair users.

Other accessibility features

Every possible assistance is gladly offered.

The accessibility information was collected through Pantou Access Statement – www.pantou.org

The Pantou Access Statement, when completed by a supplier, is intended only as an advisory document and it cannot guarantee the level of accessibility that is stated by the said supplier. Neither Pantou, ENAT or the European Commission can be held responsible for any loss or damages that may result from the use of information that is contained in the Pantou Access Statement. Visitors are always advised to contact the establishment / company in advance of a visit or making a booking to verify the information that is given in this statement.